We don't have network coverage on our course can we still use the App?
Yes, absolutly, you only need network coverage (or Wi-fi) to set-up the app, and to transfer the result files. If you use the Email or Dropbox options to transfer the file you can do this whilst you have no coverage & when a signal network is aquired it will upload automatically.
We don't have a Dropbox account where can we get one from?
You can register for a free dropbox account here.
Is this app supported by parkrun or UKTT?
The app has been produced by an Event Director to help his team with the weekly process of gathering results, with a bit of extra work the app has been developed so as to be suitable for any parkrun. UKTT have had no part in the developement of the app and will provide no form of support. Please don't send them emails requesting technical support on anything to do with this app.
The app has been tried and tested on the developer's parkrun, however, you use the app at your own risk. As with everything to do with parkrun the Event Director and Run Directors should know their way around the app before using it on a live event.
I have cleared the Results Table, can I get the data back?
There is a possibility that you might be able to get them back; firstly check on preferences there is an option to 'Save on Resest' this need to be enabled before the reset is made. A back-up is also only made if either the reset is made via the 'Results Utility' for scanner files or Stopwatch Utility for timer files. Resetting in any other part of the app will not generate a back-up file. Any Back-up files are located on the devices storage in a dated sub-directory of the folder 'parkrun Data'
I have some feedback or a question, How can I get in touch?
A Twitter account has been set-up for this app. Please bear in mind that the app is not supported as it has been developed for free, to help others. Whilst the developer will try to answer any questions and implement any useful suggestions, responses may take a little while. Thanks for your patience.
The app is only for devices operating Android 4.1 and above, why not below?
Simply put the camera on devices running versions older than Android 4.1 (API 16) are just not good enough to recognise barcodes efficiently.
Will you be releasing a version for iPhone?
Unfortunatly not, as a developer I have no experience in coding for iphone. There is now an official parkrun 'Virtual Volunteer App', whilst it currently does not have as many features as this one it does the basic tasks of scanning and timing well.